CMap Checkpoint
A migration from fragmented client API routes towards a single governed onboarding and integration pipeline.
RolePlatform delivery
ContextPost-acquisition platform integration
FocusMigration, governance, onboarding, service continuity
StatusDelivery programme
01 / Challenge
The problem to solve.
More than forty client-specific integration routes had created fragmented onboarding, inconsistent controls, and higher operational overhead. The platform needed a governed route forward without disrupting existing customers.
02 / Approach
How the work was shaped.
- Mapped the existing route landscape, dependencies, and migration risks.
- Defined a unified pipeline and phased migration approach rather than attempting a high-risk cutover.
- Built observability, testing, and operational readiness into the delivery plan so support teams could manage the transition.
03 / Delivery
Core delivery focus.
The work was structured around practical delivery stages rather than a single technical output.
Current-state discoveryMigration planningDependency managementRisk and issue controlTesting strategyOperational readiness
04 / Outcome
What changed.
A clearer route towards consolidated integration delivery, improved governance, and more repeatable customer onboarding while protecting continuity for existing clients.